SHIPPING AND

RETURN/EXCHANGE POLICY

SHIPPING

All items are handmade and made once the order is placed. Please allow 5-7 business days for production and shipping, not including delivery time. (Some delays may occur due to COVID-19 please see policy on theOshun Oasis Skincare page).

Tracking numbers will be sent via email as soon as product ships. Please ensure email and mailing address are correct. Marie Nikole Beauty/Oshun Oasis Skincare is not responsible for any shipping errors due to incorrect addresses. Delivery timelines only apply once order has shipped. Please allow 7-14 business days to receive your order, starting on the day you placed it. Any delays beyond that will be communicated to the customer immediately. 

Return/Exchange policy

Once the order has been placed, we do not allow any returns or exchanges due to the raw materials going into the products. Should there be an issue with your order, please contact us within 5 business days to discuss the issue so that we can resolve it in a timely manner. 

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